Questions? Contact us

Breaking in your custom foot orthotics

Wearing Your Prescription Orthotics

When first wearing orthotics, you are asking your body to change and correct walking patterns acquired over a lifetime. This will not happen instantly. Adjust slowly and comfortably to obtain the maximum benefit from your orthotics.

  • Remove your shoes’ original insoles before inserting your new orthotics.custom foot orthotics
  • On the first day you receive your prescription orthotics, wear them for only about one hour. Even if they immediately feel comfortable, stop wearing them. On the second day, wear them for two hours. If you find them uncomfortable before two hours, stop wearing them. Increase the amount of time you wear them each day until you can wear them comfortably all the time. It may take some time for your feet and body to adjust, but this process is worth doing slowly.
  • Some people experience slight discomfort in the lower back, hips, or knees when they wear custom foot orthotics for longer periods of time. If this happens, reduce the length of time temporarily and increase it again later. These symptoms will disappear fairly quickly as your body realigns itself more efficiently.
  • Bring your orthotics with you when shopping for new shoes to ensure a comfortable fit.
  • If your orthotics squeak, remove them from your shoes and allow the orthotics to dry.

General Care

  • Do not expose to extreme heat or direct sunlight.
  • Do not expose to wet environments. Let orthotics dry naturally at room temperature.
  • Clean using a damp cloth. Do not rub the orthotics hard.

What if my orthotics require an adjustment?

  • Please contact us after 4 -6 weeks of initial use if your orthotics are still not comfortable to wear. The reason why you were prescribed orthotics (heel pain, knee pain, back pain) may not be eliminated at this point. There is a small percentage of orthotic user that will require an adjustment. This is normal. Some conditions can take several months to see full improvement.